Privacy Policy

We (also referred to as “We,” “Us,” or “Our”) are dedicated to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide on the website Sereno Bitline (the “website”).

We will defend these principles:

• To maintain transparency in the collection and processing of your personal information:

Our goal is to help you make informed choices about the use and processing of your personal data. To that end, we’ve created this website using various methods and procedures to provide clear, relevant information on how personal data is handled.

If we determine you require specific details, we’ll provide you with the information at the appropriate date and time.

We are happy to answer any questions you have and clarify any legal limitations. You can reach us via email at info@sereno-bitline.com

• Personal data will be used exclusively for the purposes outlined in the policy.

Personal data may be processed by us for various purposes, such as providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing and maintaining the site, protecting our rights and interests, fulfilling regulatory or legal obligations, and carrying out administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To leverage key tools to safeguard your personal data rights:

To support you in exercising your rights, we have established robust resources. Contact us anytime to request access to your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or to an external party. We are ready to accommodate your requests.

• Protect your personal data:

Although we cannot guarantee complete security of your personal data, we will continue to employ a range of methods and techniques to safeguard it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the personal data the company collects from individuals, how it processes and protects that information, and when it may share it with third parties.

This Policy addresses information related to identified or identifiable natural persons. An identifiable natural person is someone who can be directly recognized or identified through additional data we hold or can access.

The Policy defines “processing” as any operation involving the collection or use of personal data. It includes the organization, structuring, and storage of personal data.

Our services are designed for a general audience and are not intended for individuals under 18 years of age. We do not knowingly collect or solicit information from anyone under 18, nor do we knowingly permit minors to use our services. If we become aware that we have inadvertently obtained information about a child, we will promptly delete it.

2. What personal data do we hold about you?

When you access our services, channels, or website, we collect personal data. In some cases, we may request it directly; in others, we compile it by analysing your use of our services and channels or by receiving information from our third-party partners.

3. You are not required to provide personal information to the company, nor will there be any consequences.

You are under no obligation to provide any personal data. However, in certain circumstances, opting not to share this information may limit our ability to offer services or restrict access to the website.

4. What types of personal data can we gather? When you visit our website, we collect the following personal information:

This includes your online activity logs, traffic data (including IP address, access date and time), language preferences, software crash reports, browser type, and device details. This information is not considered private and cannot be used to identify you.

Personal Data we receive from you: Any personal data you voluntarily provide when connecting to a third-party online trading platform through us.

Personal information you provide directly to third-party platforms to facilitate trade: it includes your full name, address, phone number and email address.

5. Legal Basis and Reasons for Processing Personal Data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot use your personal data. The legal grounds that permit the company to process your personal data are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information on the website, enabling us to transfer it to a third-party trading platform.
• The Company or a third party may require processing to meet their legitimate interests. For instance, this may be necessary to improve our services or defend legal claims.
• Processing must comply with legal obligations.

Contact us by email for further details on the processing necessary to safeguard the legitimate interests.

Below is an outline of the reasons and legal grounds for processing the personal data you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, including IP address information and user experience analytics, with third-party service providers, such as hosting and storage providers.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will transfer the personal information you provide to us to those trading platforms, whose privacy policies will govern its use. Please note that your data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This enables it to access the resources necessary to enhance and improve its products and services for customers.

If necessary to protect the rights of third parties or their assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may also share personal data about you with potential investors or purchasers, with lenders to the company or any other group company in the event of a transaction (including the transfer or sale of assets) or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other business within the group.

7. Third-Party Cookies and Services

We may engage third-party services, such as advertising providers or analytics firms. These services may also use cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access the website. They gather data on your browsing habits and preferences to improve your experience, remember your settings, and tailor products and services to your interests. Cookies also enable statistical analysis and website performance tracking.

Some cookies, known as session cookies, are temporarily downloaded to your device and deleted when you close your browser. Other cookies, called persistent cookies, remain on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and streamline your next visit.

Types of cookies:

We may use them according to their intended purpose:

Cookies have been blocked or removed

To block or delete cookies, adjust your browser’s settings. Below are links to guides for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or even all of the website’s functions and features may not operate as you expect if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal data only as long as necessary to fulfill the purposes outlined in this policy, or longer if required or permitted by applicable laws, regulations, policies, or orders.

We’ll share your information with third-party trading platforms for 12 months. If you agree, we will continue sharing your data for an additional 12 months.

We periodically review the Personal Data we retain to confirm it is no longer required.

9. Transfers of personal information to third countries or international organizations

Your personal information may be transferred to other countries or jurisdictions (i.e. to a third country or jurisdiction outside your country of residence) or to international organizations or bodies. Company takes all necessary technical, organizational and legal measures to safeguard the personal data you provide and to ensure that individuals can exercise their rights and pursue effective legal remedies. We also guarantee that data subjects have access to efficient and effective legal recourse mechanisms.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out under a legally binding, enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
• The transfer was carried out in compliance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed on the EU Commission’s website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information on the security measures we implement to protect your personal data when it is transferred to third-party countries or international organizations, please send an email to info@wealthwaydigital.uk

10. Protection of Personal Data

We have implemented robust organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration of personal information.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosures resulting from transmission errors, unauthorized third-party access, or any other cause beyond our control.

If legal or other binding requirements beyond our control arise, we may have to disclose your personal data to third parties, such as public authorities. We cannot control how these third parties secure your personal data in such cases.

Transmitting personal data over the web can never be completely secure. Therefore, the Company cannot guarantee the security of any personal data you transmit to us via the Internet.

11. Hyperlinks to third-party websites

This website includes links to third-party websites and applications for your convenience. These external sites and apps operate independently and are not overseen by the company. We are not responsible for the collection or processing of personal data by these third parties. This Policy does not apply to any activities conducted on those sites or apps.

When you visit any third-party websites or apps we recommend, please read their privacy policies prior to deciding to access or use them. We also recommend that you submit any personal data directly to them.

12. Changes to This Policy

This policy may be revised at any time. We will notify you of any changes by posting the updated policy on our website. For significant modifications, we will also use appropriate channels to inform you and publish an announcement on the site. Unless stated otherwise, all amendments take effect upon publication of the revised policy.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of personal data we hold about you, correct any mistakes, and delete any unnecessary information. You may also limit the types of processing of your personal data.

If you are an EEA resident, please consult this page:

You have the right to access and control the personal information you provide. To exercise these rights, please send an email to the address below.

Access rights

The Company can verify that the personal data processed about you is accurate. If so, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed, and may charge a reasonable fee for additional copies. The data will be available electronically upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If a request threatens another individual's rights or freedoms, the company may refuse to comply with it or limit its ability to fulfill it.

Right to rectification

The Company may correct any inaccurate personal data. You may request the correction of any incomplete personal data about you, considering the purpose of the processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purposes for which they were collected or processed; (b) You withdraw consent and no other legal basis for processing exists; (c) You object at any time, for reasons specific to your situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with our company’s legal obligations.

This right does not apply when processing is necessary (a) to comply with an obligation under European Union or member state law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company limit the processing of your personal data.

If you request a restriction on your personal data, we may retain it only with your explicit consent, to establish, exercise, or defend legal claims, to protect another individual’s rights, or when required by a substantial public interest within the European Union or its member states.

Your Right to Data Portability

If processing is performed by an automated system based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not infringe on the rights or freedoms of others.

Right to challenge

You have the right to object at any time to our use of your personal data based on legitimate interests pursued by us or a third party. This right is not limited to profiling activities. If we demonstrate compelling legitimate reasons for processing, we will override your objection unless you can show that your rights, freedoms, or interests take precedence, or that processing is necessary for the establishment, exercise, or defense of legal rights.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to Withhold Consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the legality and lawfulness of any processing carried out based on your consent prior to its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may submit an appeal to a supervisory authority established by a member state to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding personal data about you, as set out in Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. If necessary, depending on the request’s complexity and volume, we may extend this period by up to two months. We will notify you of any extension and the reasons within the initial one-month timeframe.

Provided it does not conflict with the provisions of section 13 of the law, information you request under your rights in section 13 will be provided free of charge. If a request is unjustified, excessive or particularly repetitive, we may impose a reasonable fee to cover the administrative costs of supplying the information or processing the requested action. We may also decline to act.

If we have doubts about the identity of the person submitting your request, the company may ask for additional information to verify their identity.